Refund policy

Refunds are only issued on unused items in its unopened/undamaged packaging. If your item is faulty we retain the right issue an exchange or a credit note as a replacement. Items that have been returned as faulty will be sent back to you if we find they are in good working order or if the problem is due to incorrect use.

Any Faults should be made in writing to us at Barbusteroutlets@gmail.com before sending the item back to us .

It’s your responsibility to return the items to us to the following address 

85-89King Street , Kilmarnock , KA1 1PT

Once the return is checked and accepted a refund or credit note will be issued . Refunds can take 3-5 business days .